A little help.

Use Scan inside Rounds. The codes identify checkpoints in the app; they are not website links. Allow camera access when prompted.

Check the lighting, clean the camera lens, and keep the whole code in view. You can also open the checkpoint from its round. If a label is damaged, reprint it from Rounds. Replacing a checkpoint’s code makes the old code stop working.

Yes. Your core rounds, checks, and history work on the device offline. Apple services such as purchases and iCloud sync need a connection. Make sure the round is already available on your device before heading somewhere without a signal.

Free. Free includes one selected owned round with up to five active checkpoints, unlimited checks within that allowance, basic labels, complete history including existing issue notes and photos, and iCloud sync.

Pro. Adds more active rounds and checkpoints, new issue reports with notes and photos, more print formats, widgets, and owner sharing while Pro is active.

After expiry. When Pro ends, excess rounds and checkpoints stay readable but need Pro for new checks.

US reference prices are $2.99 per month, $29.99 per year, or $59.99 for a one-time lifetime purchase.

Monthly and yearly plans renew automatically until canceled.

Prices vary by region; the Rounds Pro screen shows your current local price and Apple confirms the price and terms before purchase. Lifetime does not renew.

Use Restore Purchases on the Rounds Pro screen while signed in to the Apple Account used for the purchase.

If you still cannot access Pro, include the app version and what you see when you contact support. Please do not send passwords or payment card details.

On your iPhone or iPad, open Settings, tap your name, then Subscriptions and Rounds. Apple manages billing and cancellation.

Deleting the app does not cancel a subscription.

A lifetime purchase is not a subscription.

Apple’s cancellation instructions · Request a refund from Apple

Canceling stops the next renewal; Pro stays active until the paid period ends.

After expiry, your data, complete history, notes, and photos stay on your device and in iCloud, and iCloud sync continues with Free.

You can keep checking the selected Free round within its allowance, finish a round already in progress, and resolve existing issues. The selected round and its Free checkpoint allowance stay fixed while you are on Free.

Excess rounds and checkpoints remain readable but need Pro for new checks.

New issue reports in your own places, premium print formats, widgets, and owner sharing require Pro.

Invited collaborators can work in a shared place only while its owner has active Pro; the shared data remains preserved when collaboration ends.

Pro active: In Rounds, open Settings (gear icon) → Choose your Free allowance.

Choose and save. Choose one of your own rounds and up to five checkpoints, then tap Save. You can change this selection while Pro is active.

After expiry: Open Home → Choose your Free round, if prompted.

Already chosen? Rounds keeps your saved Free selection. If you own just one round with up to five checkpoints, you can keep using it without choosing anything.

Before saving: Finish or end any active run. Your saved selection stays fixed while on Free. All history remains readable.

Deleting a round removes its associated checks, issues, checkpoints, and runs from the app’s store.

Deleting an individual checkpoint can leave its checks in round history. Deletions in Rounds also sync to iCloud and other connected devices.

Removing the app deletes its local data. Data already synced to iCloud can return after reinstalling with the same iCloud account; unsynced changes can be lost.

Removing the app does not erase backups or files you exported. See the privacy policy for details.

Open a round, then Share place. The owner needs active Pro and iCloud. Invite specific people using Apple’s sharing sheet.

An invitation covers the whole place: all its rounds, checkpoints, checks, issues, notes, and photos. Invite only people you trust with that information.

No. Invited participants do not need their own Pro while the owner’s Pro is active.

An invitation does not unlock Pro for their own rounds, premium print formats, or widgets.

When the owner’s Pro ends, work in the shared place pauses until the owner renews; its data remains preserved.

Apple allows up to 100 participants per place share. Rounds does not impose an owner-wide seat limit. Sharing a place is different from Apple Family Sharing of a purchase.

The Rounds UI reserves place, round, and checkpoint setup for the owner. Participants with write permission can record checks and issues; read-only participants can view them.

CloudKit write access applies to the records in the share, so a determined participant could change shared data outside the Rounds UI.

Treat this as a trusted collaboration space, not a tamper-proof audit system. Names on checks are chosen by the person, not verified identities.

Open Share place to manage the invitation. Owners can remove participants or stop sharing; participants can leave.

Access changes need an internet connection. They cannot erase screenshots, exports, or copies someone has already made.

A QR label alone does not grant access to a place.

Changes save on your device first, so you can work offline.

When iCloud is enabled for Rounds, your own places sync to your devices using the same iCloud account. Sync is included with Free and continues after Pro expires. Invited places sync with the people who have access.

Rounds has no separate account or data server. Your iCloud account for data can be different from the Apple Account you use for purchases.

Sync happens in the background when Apple services, your account, storage, and connection allow it. It is not instant and is not a separate backup.

The iCloud account status in Settings reports account availability; it does not confirm that every change has synced.

Open Rounds online before a walk and check that the expected places are present.

Offline edits wait to sync; deletions also sync, and simultaneous changes can be merged.

Existing local rounds still work offline. Check that you are signed into iCloud, have space available, and allow iCloud for Rounds in device Settings.

Invitations need iCloud and a connection. Local development builds store data only on that device.

Do not delete the app to fix sync: unsynced checks could be lost.